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Session Description: Leading organizations across the country can be great examples of how to establish a way of thinking and execution that make your department shine. Using some of the best-known organizations in the country, discuss how to build a culture that focuses on things you think are most important and grow your agency revenues.
- Identify commonalities between your business some of the most successful businesses in the country.
- Discuss how to pinpoint your priorities through Mission and Vision to lay the baseline for your “way”.
- Create a basic outline of your priorities and the first steps to implementation.
Speaker Info: Kirsten Barnes, 5 Star Recreation
As a graduate of the Missouri State University Recreation & Leisure Studies program, Kirsten's career in recreation has included overseeing programs serving a variety of populations including youth sports leagues, summer camps, senior programming, ice arenas, golf courses, and special events. Kirsten also oversaw lifeguard management at 24 aquatic facilities and water parks with a private management company before taking the reins at a private fitness and wellness center serving over 17,000 members, supervising more than 220 employees, and overseeing a budget of almost $10 million in annual revenues. She currently works with recreation agencies and municipalities to provide customized professional development and frontline trainings.
Kirsten has also spoken at educational conferences and trained frontline teams at facilities throughout the country as well as speaking at the NRPA Annual Conference and National Aquatic Conference, and was a faculty member of National Aquatic Management School for four years. She is a Past President of the Missouri Parks & Recreation Association and is the Marketing and Public Relations representative for the National Recreation and Park Association Annual Conference Program Committee.