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NBIA Webinar Archive: Tender Loving Care: Handling the Difficult Client
New Member Price$49.00
Presented by Mark Long
This online training session provides tips and techniques for helping incubator clients through different types of tough situations. Examples include personnel matters, nonpayments, disagreements in management style, conflicts with other clients, failure to perform as asked and more. Using real scenarios, the presenter explains how to use effective negotiation techniques, and participants discuss the best possible outcomes.
The Webinar recording will be shipped on a CD.