Online Store


View Cart
Items: 0Total: $0.00
Merchandise Details


IMPORTANT: If you are an InBIA member, please make sure you are logged in to receive member pricing. If you are not currently logged in, you can do so using the link in the left hand column of this page. If you have forgotten your password, click the Login link, then click on "Forgot your Password?"


Need Assistance? Call our office at 407-965-5653 or email info@inbia.org.

NBIA Webinar Archive: Tender Loving Care: Handling the Difficult Client
Sorry for the inconvenience, this product is no longer available.

Member Price$29.00
New Member Price$49.00
Merchandise Description
Presented by Mark Long

This online training session provides tips and techniques for helping incubator clients through different types of tough situations. Examples include personnel matters, nonpayments, disagreements in management style, conflicts with other clients, failure to perform as asked and more. Using real scenarios, the presenter explains how to use effective negotiation techniques, and participants discuss the best possible outcomes.

The Webinar recording will be shipped on a CD.