Online Store   -   Guest
Items: 0
Total: $0.00
Merchandise Details


IMPORTANT: If you are an NBIA member, please make sure you are logged in to receive member pricing. If you are not currently logged in, you can do so using the link in the left hand column of this page. If you have forgotten your password, click the Login link, then click on "Forgot your Password?"


Need Assistance? Call our office at 740-593-4331 or email

  • Add to Cart
NBIA Webinar Archive: Tender Loving Care: Handling the Difficult Client
$29.00 $49.00
Merchandise Description
Presented by Mark Long

This online training session provides tips and techniques for helping incubator clients through different types of tough situations. Examples include personnel matters, nonpayments, disagreements in management style, conflicts with other clients, failure to perform as asked and more. Using real scenarios, the presenter explains how to use effective negotiation techniques, and participants discuss the best possible outcomes.

Once purchased, a PDF containing presenter's slides for this Web seminar can be downloaded directly from the “My Transactions” link on the left side of the NBIA Web site. You will receive the Webinar recording on a CD, which will be mailed to you separately.
  • Add to Cart