Working Out: Building Your Confidence Muscle
September 8, 2021
If you look up the definition of confidence, you’ll see something along the lines of “self-assurance” or a mention of appreciating our own abilities and qualities. Perhaps it seems that should be a given in the library world, considering we are surrounded by knowledge. But maybe being surrounded by all that knowledge is exactly WHY our confidence muscle can atrophy!
Because even though we know we know 😊, just one somewhat-negative interaction with a patron can leave our confidence muscle bruised and a little worse for wear. Let’s talk about how we can apply first aid and get that muscle back to full strength.
Don’t miss this opportunity for growth that will serve you well in all aspects of your life!
Presenter: Linda Bruno
Linda Bruno has been developing and conducting training seminars for more than ten years. Certified with Development Dimensions International and Achieve Global, she also offers her own workshops on Customer Service, Supervisory Skills, Personalities, Organizational Skills, Effective Communication, Returning Balance to Your Life, and many other topics.