Shopping

Guest
Merchandise Details
Working Out: Building Your Confidence Muscle
Sorry for the inconvenience, this product is no longer available.

Member Price$0.00
Non-Member Price$0.00
You can earn education credits by purchasing this product.
Credits will only be earned after the product is paid in full.
Education Credit: Self-Paced Learning
Credit Amount: 1
Merchandise Description

Working Out: Building Your Confidence Muscle
September 8, 2021
 

If you look up the definition of confidence, you’ll see something along the lines of “self-assurance” or a mention of appreciating our own abilities and qualities. Perhaps it seems that should be a given in the library world, considering we are surrounded by knowledge. But maybe being surrounded by all that knowledge is exactly WHY our confidence muscle can atrophy!

Because even though we know we know 😊, just one somewhat-negative interaction with a patron can leave our confidence muscle bruised and a little worse for wear. Let’s talk about how we can apply first aid and get that muscle back to full strength.

Don’t miss this opportunity for growth that will serve you well in all aspects of your life!

Presenter:  Linda Bruno

Linda Bruno has been developing and conducting training seminars for more than ten years. Certified with Development Dimensions International and Achieve Global, she also offers her own workshops on Customer Service, Supervisory Skills, Personalities, Organizational Skills, Effective Communication, Returning Balance to Your Life, and many other topics.

 

 

© Copyright 1996-2021 Southeast Florida Library Information Network, Inc.
Office 452, Wimberly Library, Florida Atlantic University
777 Glades Road, Boca Raton, FL 33431
Phones: 561-208-0984 - 877-733-5460 (toll free)
email: training@seflin.org


The Southeast Florida Library Information Network and related materials are funded under the provisions of the Library Services and Technology Act, from the Institute of Museum and Library Services, and the Library Cooperative Grant, from the State of Florida, both of which are administered by the Florida Department of State's Division of Library and Information Services.


© 2022 Community Brands Holdings, LLC. All rights reserved.