Small Dealer Conference 2017

Nov 01, 2017 06:00pm -
Nov 02, 2017 05:00pm
(GMT-6)

Event Description

Join us in the Music City for the 2017 Small Dealer Conference!
Nashville, Tennessee | November 1-2, 2017 | Hilton Nashville Downtown



Join AED in Nashville for our NEW Small Dealer Conference! The Hilton Nashville Downtown will be rockin' with a full agenda including, growth strategies, maximizing departmental performance, best practices for management and leveraging the power of your AED membership.

Here is what you can look forward to:
Inspirational speakers to help you refocus and discover new techniques for your dealership
Educational sessions aimed at every product line, area of specialty and level of experience
Networking and quality time with industry peers to connect and gain valuable contacts
Southern Hospitality at The Hilton Downtown Nashville, located directly downtown in the heart of music city!


You do not want to miss this opportunity, view our full detailed schedule below!

The Future of Your Dealership
Richard Stewart

Small dealerships must constantly look forward to assure their long-term success. This means keeping an eye out for changes in the competitive landscape, spotting industry drivers, and understanding strategic indicators. This session will examine those topics and suggest necessary strategy and business model adaptations.

 

The Art of the Deal: Buying, Selling & Valuing Your Equipment in Today’s Market
Rex Collins


In today's market, dealership professionals must know the specific value, worth and growth potential of their business for strategic planning for the future. This session will discuss how deals are actually put together and how value is determined in the real world by referencing recent transactions/negotiations.

Customer Service from the Inside Out
Brian Gareau


Research shows that “poor” Customer Service costs U.S. businesses over $80B annually.  Are the behaviors and attitudes impacting these losses actually “reflections” of how leaders and employees are treating each other internally?  External customers don’t care about an organization’s internal issues.  But, internal issues can and do have a huge impact on delivering a competitive advantage of excellent external customer experience. Is your business culture safe or dangerous for customers inside and out?

Key Deliverables:
· Rethink accountability for internal customer service and gain ideas to maximize mutual responsibility
· Leverage the three critical “I’s” of employee engagement for improved customer service
·  Gain checklists for auditing workplace internal customer service effectiveness


Your Surplus Inventory is on Fire!
Bill Mayes


If surplus parts inventory was a fire in your parts department, you wouldn’t think twice about getting rid of it! Surplus inventory or dead stock--whatever you call it, it is a common problem. It ties up capital, and nobody will give you credit for having it just in case they need it. How do you identify it, manage it, reduce it, and prevent it? Take a new look at your inventory to see how you can free up capital and stock parts which generate profit and raise customer satisfaction.

 

Leveraging the Power of Your Membership
AED


The great power of an association—and one of the basic reasons any association forms to begin with—is the advantage that comes with quantity. A large group of people with common interests can lobby for causes and standardize best practices far better than any one member of the group can on its own. Learn how you can leverage the power of AED to help your business grow.


Growth Strategies
Rex Collins


Growth takes all shapes and sizes, but which is the most sustainable and successful method of growing the dealership: organic, acquisitions, or something else?

Learning to Love Your Rental Department
Bill Mayes


When you think about it, the Service Department has more in common with the Rental Department than any other Department in the dealership. It is the only other department that sells TIME. Utilization is key and an hour lost is an hour that can never be sold. Learn how you can make each other's lives easier and more profitable.


Schedule

Wednesday, November 1  
Time Session Title Speaker
7:00 pm - 8:30 pm Welcome Dinner
Location: Merchants Restaurant
 
Thursday, November 2    
Time Session Title Speaker
8:00 am - 9:00 am Breakfast & Registration  
9:00 am - 9:15 am Welcome & Announcements  
9:15 am - 10:15 am The Future of Your Dealership Dick Stewart
10:15 am - 10:30 am Break  
10:30 am - 11:30 am The Art of the Deal: Buying, Selling & Valuing Your Equipment Dealership in Today's Market Rex Collins
11:30 am - 12:30 pm Your Surplus Inventory is On Fire! Bill Mayes
12:30 pm - 1:15 pm Lunch  
1:15 pm - 2:15 pm Customer Service from the Inside Out Brian Gareau
2:15 pm - 2:45 pm Leveraging the Power of Your Membership AED
2:45 pm - 3:15 pm Getting the Most From Your Summit Experience

Jon Cruthers

3:15 pm - 3:30 pm Break  
3:30 pm - 4:30 pm Growth Strategies Rex Collins
4:30 pm - 5:30 pm Learning to Love Your Rental Department Bill Mayes
5:30 pm - 6:30 pm Closing Reception  

 

Attendees (as of 10/26)

First Name Last Name Company City State
Dallas McMann Amarillo Machinery Company Amarillo TX
John Carlino APCO Equipment North Las Vegas NV
Peter Baschmann Baschmann Services, Inc. Elma NY
Cindy Baschmann Baschmann Services, Inc. Elma NY
Jeff Trombley Bobcat of New Hampshire Chichester NH
Don Partridge Bobcat of Omaha Omaha NE
Travis Bennett Bobcat of Omaha Omaha NE
Murray Fletcher Bobcat of Omaha Omaha NE
Scott Brown Brown Equipment Co., Inc. Ft. Wayne IN
James Stoneham Charter Software Inc. Littleton CO
Brad Sibert Cisco Equipment Odessa TX
Lee Newton CMW Equipment St. Louis MO
Ron Moras Compass Equipment, Inc. Oroville CA
David Moore Construction Equipment Sales & Rental Jackson TN
Robert Sloan Contractors Equipment Rentals, Inc. Elmhurst IL
Steve Ricke Federal Contracts Corp Tampa FL
Rick Trapanese Garden State Bobcat, Inc. Freehold NJ
Jeff Brown Global Machinery Inv. Ltd. Denver CO
Angela Andries GreatAmerica Financial Services Cedar Rapids IA
Cindy Fleck GreatAmerica Financial Services Cedar Rapids IA
Bruce Harvey H&V Equipment Services, Inc. Corpus Christi TX
Bruce McFadden ICM of America Jacksonville AR
Harry Bell ICM of America Jacksonville AR
John Matulia International Drilling Equipment Rural Hall NC
David Monroe International Drilling Equipment Rural Hall NC
Nick Bellwood J. Hvidtved Larsen Chicago IL
John Sullivan J. Hvidtved Larsen Chicago IL
Todd Mix JOB Rentals and Sales, LLC Jeffersonville IN
Jeff Lashley Lashley Tractor Sales Lithonia GA
Ken Lashley Lashley Tractor Sales Lithonia GA
David Kedney Luby Equipment Services Fenton MO
Michael Vazquez MECO Miami, Inc. Miami FL
Ken Sifford Mississippi Valley Equipment Company St. Louis MO
Raffi Bournigal Powerscreen of Florida Inc. Lakeland FL
Ryan Udelson Powertrac Machinery/ an R. Udelson Company Miami FL
Ronny Udelson Powertrac Machinery/ an R. Udelson Company Miami FL
Brian Meissen Reynolds-Warren Equipment Co., Inc. Lake City GA
Steve Meissen Reynolds-Warren Equipment Co., Inc. Lake City GA
Shane Fleming Rock & Recycling Equipment, LLC.  Sutton MA
Dave Hosch Ruffridge-Johnson Equipment Co. Inc. Minneapolis MN
Thomas Drescher Security Equipment Co. Baltimore MD
Molly Swanston Swanston Equipment Corporation Fargo ND
Troy Smith T-K-O Equipment Company Irving TX
Mark Greene Vermeer Northeast Hopkinton MA
Tim Weaver Vermeer Northwest, Inc. Tacoma WA
Michael Lalonde Westrax Machinery, Inc. Compton CA

Event Type:Annual Conference
Early registration ends on Sep 06, 2017.
Regular registration starts on Sep 07, 2017 and ends on Oct 29, 2017.
Late registration starts on Oct 30, 2017.
(GMT-06:00) Central Time (US & Canada)

Register for this event  

Registration Fees
Fee TypeEarlyRegularLate
 Attendee Fee
Member Fee: $795.00$895.00$995.00
Non-Member Fee: $1590.00$1790.00$1990.00