Benchmarking Quality: Key Metrics to Consider (E3)

• Receive an overview of important quality indicators used by various organizations to measure quality and support financial health.
• Review key benchmarks to guide your budgeting, planning, fundraising and advocacy efforts.
• Realize why EAGLE and other accreditation bodies encourage a solid, quality framework to promote best practices.

FACULTY:
Aaron Rulnick, Managing Principal, HJ Sims, Rockville, MD
Sue Matthieson, Managing Director of CARF-CCAC, CARF, Washington, DC
Jeff Boland, Partner, RKL Senior Living Consulting Group, Harrisburg, PA
Jennifer Flowers, CEO, Accreditation Guru, Inc., Mamaroneck, NY
Ginny Smith, Director of EAGLE, United Methodist Association of Health and Welfare Ministries, Tupelo, MS