On Thursday, May 30th the SOCAP Chicago Chapter invites you to the famous Skybox on Sheffield Rooftop to gain more insights on how Technology can enhance the Consumer Experience.
What: “The Intersection of Technology and Customer Experience”
When: Thursday, May 30th
Time: 10:00 am-Noon Educational Seminar with game following.
Where: 3627 N. Sheffield, Chicago, IL 60613 -Across the street from the world famous Wrigley Field
Cost: $99.00 member/$135 non-member (Limit of 4 tickets per purchaser) NO REFUNDS ACCEPTED
Includes: Morning educational seminar, admission to rooftop for game (All inclusive- food, beverages, & networking) through one hour after game
Immediately following the morning educational session, attendees are welcome to stay to watch (from a GREAT rooftop view) the Chicago Cubs play the Chicago White Sox in the league’s most intense crosstown classic. The event is sure to be a Home Run and tickets are limited so sign up now!
One of the most difficult challenges for business leaders is keeping up with current trends and new technologies. At the same time, truly understanding our customer’s persona and their desired means of doing business with us can be difficult. Mapping this Customer Journey and preparing our strategy to meet our customers cross channel expectations is vital to maintaining a competitive edge. Join us for some great industry insight, fun customer experience stories and a roadmap for building & optimizing your customer experience strategy.
Course Benefits• Learn more about your customer communication expectations.
• Remain competitive by better understanding how you can leverage technology.
• Ascertain best practices and thought leadership from Leaders in the Consumer Affair Industry.
About Our Speaker: George DemouGeorge Demou is the President of Avtex Solutions, LLC, a technology and consulting Services Company that enables clients to produce a better experience for their customers. George has worked in the technology industry for over 20 years is a well-known leader in the Contact Center & Consulting Services sector. George often contributes his expertise to the industry by participating in the Gartner forums, Network Groups, industry analyst’s interviews and various speaking engagements. George was recently published in the Business Journal, CRN Magazine and VAR Monthly.
Thank you to our SOCAP Partners, Hillshire Brands, Avtex, InkTel, and TCS United, for sponsoring!