Timely Topics: When to Consider Outsourcing Your Customer Experience Solution
THU JUN 2, 2022 | 4 pm to 5:30pm EST | A Virtual Discussion moderated by Cass Ferris of Morley Companies
Join Cass Ferris from Morley for an interactive discussion on the value of outsourced business solutions for your customer and your brand. This conversation will focus on the practice of business process outsourcing and will explore the critical decision of if or when to pursue an outsourced solution. What are some of the benefits? The pitfalls? What has worked well? What has not? What is the SOCAP Business Partner community and how does a SOCAP member access this list of exceptional companies. Please take time to plan on attending! It will be a great time of sharing for SOCAP members on this important topic, where the technology is ever changing in pursuit of delivering exceptional customer service for all of our branded products and services.