Sunday, April 24, 2016

3:00PM-4:30PM

“Human Resources: The Right And Wrong Way To Hire And Fire”  (1.5 CEUs)

Presented By: Menai Edwards

Firing someone is never pleasant. But when you have a poor performer on your hands, you can't afford to waste your time or money by keeping them around. There are certainly right and wrong ways to go about letting someone go. Get it wrong, and you could cause unnecessary heartache for the both of you — or worse, end up in court. This session will address the right and wrong way to terminate employees and it will also cover how to properly hire new staff from the initial interview through the first weeks of employment.

 

Monday, April 25, 2016

8:30AM-12:00Noon

“How It All Works: Understanding Association Bylaws”  (1 CEU) (within the Opening Session)

Presented By: NFDMA, Inc. Bylaws Committee

This is a membership association of professional funeral directors, morticians and/or embalmers whose members are members of Associations chartered through the National Funeral Directors & Morticians Association, Incorporated, excluding any exceptions as provided for in these By-laws. Bylaws are the written rules that control the internal affairs of an organization. Bylaws generally define things like the group's official name, purpose, requirements for membership, officers' titles and responsibilities, how offices are to be assigned, how meetings should be conducted, and how often meetings will be held. Bylaws also govern the way the group must function as well as the roles and responsibilities of its officers. They are essential in helping an organization map out its purpose and the practical day-to-day details of how it will go about its business. This session will discuss the purpose of the NFDMA, Inc. Bylaws and the proposed bylaws amendments for the association.

1:00PM-4:00PM

“An Embalming Excursion”  (2 CEUs) (An RSVP is REQUIRED Space Is Limited)

Transportation Provided — Buses will depart promptly at 1:00PM

Presented By: Mesa Community College

The objective of this course is to allow funeral service professionals a chance to interact with colleagues and learn new embalming techniques. Attendees will also review known techniques of embalming, cosmetizing, casketing and how to handle trauma & edema cases. 

1:30PM-3:30PM

“How To Handle The Media”  (2 CEUs)

Presented By: Dr. Hari P. Close, II, CFSP

This seminar covers a subject matter that many Funeral Directors & Morticians are having to deal with more now than ever. Attendees will discuss addressing the media and the general price list, casket price list, outer burial containers, FTC and a funeral industry crisis. The session will deal with crisis management, face and voice expressions, things taken out of context and control of the environment.

 

Tuesday, April 26, 2016

10:45AM-12:45PM

“High Profile Funerals: The Good, The Bad, The Ugly”  (2 CEUs)

Presented By: Carolyn M. Whigham

This interactive workshop will provide insight on being effective leaders and representatives in all aspects of the  funeral service profession when making and implementing arrangements for “High Profile Funerals.” Attendees will be able to examine the work they do and optimize the way they do it. The session will cover what to do from the First Call to After Care!