Presenters:

Chris Martinez
Founder and CEO, Idiomatic

Dr. Daniel Jonas
SVP Digital & Business Transformation, Campana & Schott

Chris Martinez is the Founder and CEO of Idiomatic (www.idiomatic.com), a company that uses artificial intelligence to help customer care teams unlock customer intelligence. Their AI mines free form verbatim data to automatically understand and categorize conversations with customers at scale. This lets companies systematically know what their customers are saying and how they can improve customer experience. Prior to Idiomatic, Chris founded and ran data for Glow (www.glowing.com), a leading publisher of mobile health apps for women. Glow was spun out of HVF, Max Levchin’s (a co-founder of PayPal) startup studio, where Chris was an Entrepreneur-in-Residence. Previously, Chris spent many years camped at Stanford, racking up a BA in math & computer science from Stanford University, a JD from Stanford Law School, and an MBA from the Stanford Graduate School of Business.

Daniel Jonas is an experienced entrepreneurial expert with a demonstrated history of shaping and running digital transformations in large organizations. He has been working for Campana & Schott for many years where he developed cross-channel customer experiences and new customer-centric products for clients as well as establishing successful approaches to insights management at international companies. He holds a PhD in Innovation Management, has been lecturing at universities and is passionate about demonstrating innovative business approaches at conferences. Campana & Schott is an international management and technology consultancy with more than 400 employees at locations in Europe and the US. For more than 25 years they have been passionately assisting companies in managing complex change projects of any size. These range from overseeing changes in company strategies in programs and projects to the operative management of digital or classic transformations.