AUG 16, 2022 | 12:00 – 12:30pm ET | CX Revolution – Rethinking AI & CX Tools with Simon Hemkes

Spend 30 minutes with your peers learning some practical examples of using AI to gather better data before your quality department investigates product issues – all in an omni-channel approach. Simon Hemkes of Faye Business Systems will demonstrate a fully integrated platform using Flare and Zendesk which gives agents the ability quickly lookup product data, send coupons, and do product retrievals – all while responding to customers via social, SMS, webchat or email. Attendees will walk away understanding how to reduce ticket resolution times, increase chatbot accuracy and improve customer experience! Save your spot today!