AUG 9, 2022 | 12:00 - 12:30pm ET | How to Maximize Conversational AI with Dara Rodziewicz, Alta Resources

Implementing conversational AI can be overwhelming. Understanding which features will bring value to your customers and agents is critical in delivering better and more efficient experiences. During this session, we will explore ways to maximize conversational AI in the contact center. Join your fellow SOCAP members as Dara Rodziewicz identifies use-cases for AI in the contact center, unveils industry-best practices for leveraging conversational AI and shares case studies which highlight seamless customer interactions! Grab your seat now!